Privacy Policy.
Future Active Workforce is committed to ensuring visitors' privacy whilst viewing our website and protecting the data of all of our customers and students.
This policy explains the types of data collected and how this information will be used.
Access Information
Future Active Workforce web servers automatically log each visit that they receive. This data contains some information about you – the IP address of the computer you are using, the type of browser and operating system you are using and the Internet address of the website from which you came from. It also contains some connection information such as the page or service you are requesting and the date and time of the request. This information is used for the sole purpose of statistical information gathering and demographics relating to the Future Active Workforce website, and enables us to determine general visitor patterns and pathways within our pages.
Personal Information
Collecting and storing your data
We collect information about you directly from you and automatically through your use of our Website. We collect your data when you submit it to Future Active Workforce in a submission form, survey, email, telephone, live chat or other form of submission (which would be made clear at the time). We may combine information automatically collected with other information that we have collected about you including from publicly available sources.
We may request and store basic information such as your name, address, email address, and telephone number on our systems. We may, on occasion, request additional personal information. This information (some of which may be deemed as sensitive personal data) is requested in order to provide the specific service you are seeking.
In order to help you protect yourself and your information, we encourage you to provide only that information that is necessary for using our Website. For example, to schedule a meeting you may only need to provide us with a name, email address, date, and time.
our service is not directed to children under sixteen (16) years of age and we do not knowingly collect Personal Information from children under 16. If we discover that a child under 16 has provided us with Personal Information, we will promptly delete such Personal Information from our systems.
This information will be securely retained based on your legitimate interest, following relevant data protection regulations, including the EU GDPR 2018
We will store your data securely, it will only be accessible by authorised persons for the purposes stated within this policy. We will not share your data with third parties except where necessary to fulfil your service request, which will be outlined for you at the time.
Using your data
We will use your data to
Provide a service. We will use your information to provide our Website to you; including facilitating, managing registrations for a service; responding to your inquiries; and for other customer service and support purposes.
Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.
Communicate with you.
Service related communications.When you submit your data, you are requesting a service from Future Active Workforce we will use your data to contact you in order to fulfil this service request.
keep in touch. We may send you service and administrative emails to ensure the service is working properly. These messages are considered part of the service
Promotional. Subject to your opt-in preference, we may send you emails about new product features or other news about our training or on topics we think would be relevant to you. You may opt out of receiving these communications at any time.
Responding to your requests. We will also use your information to respond to your questions or comments.
Administrative. We may contact you to inform you about changes in your services, our service offering and other important service-related notices, such as changes to the Notice or about security or fraud notices.
Protecting Rights and Interests. We will use your information to protect our rights and interests as well as the rights and interests of our Users and any other person, as well as to enforce this Notice or our Terms of Use.
Legal Compliance. We may use your information to comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities.
Other. We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection subject to your consent.
Some of the data you provide, stripped of your personal information, may be used for statistical and marketing purposes. This includes, but is not limited to, using your general location to build a "map" of where our enquiries are in order to identify areas of higher demand where we may wish to deliver services in the future.
You can request for us to stop these forms of communication at any time by contacting us by phone, email or in writing.
Direct marketing
You have the opportunity to opt in to direct marketing from Future Active Workforce when you submit your data to us. If you opt in, we may use the information you provide to contact you with information and promotional material regarding our services.
With Whom We May Share Your Information
We do not sell your information to any third parties or disclose it in exchange for money or other valuable consideration. We do not share your Personal Data with others except as indicated within this Notice, or when we inform you and give you an opportunity to opt-out of having your Personal Data shared.
We may share information we collect about you, including Personal Data, in the following ways:
With third-party Partners, agents, contractors, or government entities.
We use other companies, agents or contractors (“Partners”) to perform services on our behalf or to assist us with providing services to you:
We may engage Partners to provide services such as monitoring and developing our services; aiding in communications, infrastructure, and IT services; customer service; analyzing and enhancing data.
These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the above-listed types of information that we request may be collected by third-party Service Providers on our behalf.
We may share information with Partners and government entities for legal, security, and safety purposes. This includes sharing information in order to enforce policies or contracts, address security breaches, and assist in the investigation of fraud, security issues, or other concerns.
We require Partners to agree to take reasonable steps to keep the Personal Data that we provide to them secure. We do not authorise them to use or disclose your Personal Data except in connection with providing their services.
Affiliates.
We may disclose information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.
We may share your data if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal, or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable.
Your information will be used for the purposes described. Third parties will only receive personal information about you when you have consented or when protecting our legitimate business interest. Scenario’s where we may disclose your personal information include:
When sharing it with our employees to improve the platform’s user experience.
When required to do so by law.
In the event that we sell our business or business assets.
In order to establish, exercise or defend our legal rights.
To protect the rights, property or safety of Made Open, our clients, or others.
Except as described, we will not provide or sell your personal information to third parties.
The table below describes who we share your personal data with (including ourselves), what we share and why we share it. We do not and will not transfer your personal data to any parties located outside the European Economic Area.
You can find a list of our partners here, who we share your personal data with (including ourselves), what we share and why we share it. We do not and will not transfer your personal data to any parties located outside the European Economic Area.
If you contact Future Active Workforce by email, we keep a record of that correspondence for the purpose of conducting business. We store this information on our systems in order to offer you a personalised service, similar to the purposes outlines above.
Telephone
If you contact Future Active Workforce by telephone, these calls may be recorded for training and monitoring purposes. Any data submitted by telephone will be held and used securely, following data protection regulations, as outlined above.
Keeping your data accurate
We make every effort to keep the data you provide us accurate and up to date. This includes, but is not limited to, keeping your name, email address and telephone number current. If you want to update any information we hold on you, please get in touch at connect@futureactiveworkforce.co.uk.
Future Active Workforce's use of Cookies
What are cookies?
A cookie is a simple text file that downloads to your computer or mobile device when you visit a website. They are designed to hold a small amount of data specific to your website visit but do not contain personal information and cause no harm to your PC or mobile device.
What we use cookies for:
Cookies make the interaction between you and our website faster and easier. If we didn't use cookies then every time you visited our site it would think you are a new visitor, meaning that your web experience wouldn't be as smooth or as fast.
Here's how we use cookies:
Enquiries:
When you make an enquiry using our website we place a cookie on your PC or mobile device. Knowing whether you've made an enquiry or not means we can send you to the most appropriate page rather than making you enquire again should you wish to access this information at a later date.
Analytics:
We use Google Analytics so we can help improve our website and service for both you and future visitors. Google Analytics uses various cookies in order to function.
Shopping Basket:
We use cookies to determine what products you have placed in your shopping basket. This allows us to remember what you have already placed in your basket should you choose to complete your purchase at another time.
Facebook:
The Facebook plugin sets various cookies to determine whether you are signed in to Facebook or not and whether you have 'liked' our Facebook page.
Passwords:
We place an encrypted cookie on your machine when you select 'remember password' when logging into the Student Zone. Because it's encrypted, your information is kept safe and secure.
How do I control or delete cookies?
Cookies are sent to your browser by a website, which are stored in the cookies directory on your computer. You can customise your browser's cookie settings if you wish to manage your cookie security. Managing these settings is highly recommended if you share access on your computer.
So you can check and update your cookies settings, you need to know what browser you are using and which version. You are able to find this out by opening the browser, clicking on 'Help' and then 'About'.
Follow the link below for instructions on how to manage your cookies through your current browser and for more information on cookies.
Your data subject rights
Future Active Workforce respects your rights over your data as outlined in the EU GDPR 2018, including:
• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling
This document complies with your right to be informed.
If you would like to exercise any other rights, or feel that you would like more information, you can contact us by email at connect@futureactiveworkforce.co.uk
Enforcement
Future Active Workforce regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Future Active Workforce's treatment of personal information by contacting us through this website or by writing to us at:
Privacy Matters
Future Active Workforce
Leroux House
Carnac Court
Cams Hall Estate
Fareham
Hampshire
PO16 8UL
When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We cooperate with the appropriate regulatory authorities, including data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Future Active Workforce and an individual.
If Future Active Workforce changes its Privacy Policy, we will post the changes on this page so that you can be aware of them. If you don't want your information to be used in-line with any changes made, please contact us.
Company Information
Future Active Workforce Community Interest Company
Leroux House
Carnac Court
Cams Hall Estate
Fareham
Hampshire
PO16 8U